{"id":3,"date":"2025-10-03T06:48:06","date_gmt":"2025-10-03T04:48:06","guid":{"rendered":"https:\/\/compucorel.com\/?page_id=3"},"modified":"2025-10-14T01:39:05","modified_gmt":"2025-10-13T23:39:05","slug":"politica-privacidad","status":"publish","type":"page","link":"https:\/\/compucorel.com\/en\/politica-privacidad\/","title":{"rendered":"Pol\u00edtica de privacidad"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-150626b3 e-flex e-con-boxed e-con e-parent\" data-id=\"150626b3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4758643c elementor-widget elementor-widget-text-editor\" data-id=\"4758643c\" data-element_type=\"widget\" data-no-translation=\"\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t<style>.elementor-element-4758643c{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cb31da elementor-widget elementor-widget-text-editor\" data-id=\"3cb31da\" data-element_type=\"widget\" data-no-translation=\"\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Hello! At <strong>CompuCorel<\/strong>, we know your time (and your data) is valuable.<br \/>That\u2019s why we\u2019ll keep it straight and simple: <strong>we respect your privacy<\/strong>.<\/p>\n<p>This notice clearly and transparently explains what information we collect, how we use it, and how we protect it, in accordance with the <strong>Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP)<\/strong> and its <strong>Regulations<\/strong>.<\/p>\n<ol>\n<li><strong> Who is responsible for your data?<\/strong><\/li>\n<\/ol>\n<p>The entity responsible for processing your information is <strong>VENTAS DIAGON, S.A. DE C.V.<\/strong>, operating under the trade name <strong>CompuCorel<\/strong>, with address at:<\/p>\n<p>Avenida Chapultepec No. 480, Floor 9, Apt. 901,<br \/>Colonia Roma Norte, Cuauht\u00e9moc Borough,<br \/>Zip Code 06700, Mexico City.<\/p>\n<p>For any privacy-related matters, you can contact us at: <strong>contacto@compucorel.com<\/strong><\/p>\n<ol>\n<li><strong> What information do we collect?<\/strong><\/li>\n<\/ol>\n<p>That depends on how you interact with us (whether you make a purchase, request support, or just browse our site).<br \/>We may collect:<\/p>\n<ul>\n<li><strong>Identification and contact details<\/strong>: Name, email, phone number, address, and tax ID (RFC, if you require an invoice).<\/li>\n<li><strong>Technical and browsing data<\/strong>: IP address, device type, browser, pages visited, session duration, and cookies (more on this below).<\/li>\n<li><strong>Data from technical services<\/strong>: When providing remote support or maintenance, we may access system configurations or technical files \u2014 <strong>only with your explicit consent and using encrypted protocols<\/strong>.<\/li>\n<\/ul>\n<p>We <strong>never<\/strong> access personal information unrelated to the service.<\/p>\n<p><strong>III. What do we use your information for?<\/strong><\/p>\n<p><strong>Only for what\u2019s necessary<\/strong>, and always with your permission.<\/p>\n<p><strong>Primary purposes<\/strong>:<\/p>\n<ul>\n<li>To process and deliver your orders or contracted services.<\/li>\n<li>To provide technical support (remote or on-site) and maintenance.<\/li>\n<li>To issue invoices and tax receipts.<\/li>\n<li>To communicate with you about your order or service.<\/li>\n<li>To handle warranties, clarifications, or technical updates.<\/li>\n<li>To comply with our tax and legal obligations.<\/li>\n<\/ul>\n<p><strong>Secondary purposes (optional):<\/strong><\/p>\n<ul>\n<li>To send you news, promotions, or product updates.<\/li>\n<li>To conduct satisfaction surveys or service evaluations.<\/li>\n<li>To improve the user experience on our website.<\/li>\n<\/ul>\n<p>If you do <strong>not<\/strong> want us to use your data for these secondary purposes, simply send an email with the subject<br \/><strong>\u00abI do not wish to receive additional information\u00bb<\/strong> to [EMAIL PENDING].<\/p>\n<ol>\n<li><strong> Do we share your information with anyone?<\/strong><\/li>\n<\/ol>\n<p><strong>Only when necessary<\/strong> to provide the service you requested.<\/p>\n<p>We may share certain data with:<\/p>\n<ul>\n<li><strong>Technology or cloud service providers<\/strong> that meet international protection standards.<\/li>\n<li><strong>Competent authorities<\/strong>, when legally required.<\/li>\n<\/ul>\n<p>All our partners are <strong>contractually obligated<\/strong> to protect your data and use it <strong>only for the authorized purpose<\/strong>.<\/p>\n<ol>\n<li><strong> Cookies and similar technologies<\/strong><\/li>\n<\/ol>\n<p>We use digital cookies to:<\/p>\n<ul>\n<li>Keep your session active and remember your cart.<\/li>\n<li>Analyze your browsing behavior to improve your experience.<\/li>\n<li>Remember your language and display preferences.<\/li>\n<\/ul>\n<p>You can disable cookies from your browser, but some site functions may become unavailable if you do.<\/p>\n<ol>\n<li><strong> Your Rights (ARCO+)<\/strong><\/li>\n<\/ol>\n<p>You have the right to:<\/p>\n<ul>\n<li><strong>Access<\/strong> your personal data we hold.<\/li>\n<li><strong>Rectify<\/strong> inaccurate or incomplete data.<\/li>\n<li><strong>Cancel<\/strong> your record when it is no longer necessary.<\/li>\n<li><strong>Object<\/strong> to data processing for specific purposes.<\/li>\n<li><strong>Revoke<\/strong> your consent at any time.<\/li>\n<li><strong>Limit<\/strong> the use and disclosure of your data.<\/li>\n<\/ul>\n<p>To exercise any of these rights, send your request to <strong>contacto@compucorel.com<\/strong> with:<\/p>\n<ul>\n<li><strong>Subject<\/strong>: \u00abARCO Rights\u00bb<\/li>\n<li><strong>Full name<\/strong><\/li>\n<li><strong>Clear description<\/strong> of the right you wish to exercise<\/li>\n<li><strong>Documents<\/strong> proving your identity<\/li>\n<\/ul>\n<p>We will respond to your request within <strong>20 business days<\/strong>, in accordance with applicable regulations.<\/p>\n<p><strong>VII. Security and Protection<\/strong><\/p>\n<p>At CompuCorel, we implement <strong>technical, administrative, and physical safeguards<\/strong> to protect your data, including:<\/p>\n<ul>\n<li>SSL encryption on all website traffic.<\/li>\n<li>Access control for servers and databases.<\/li>\n<li>Trained personnel and confidentiality agreements.<\/li>\n<li>Secure file deletion after service completion.<\/li>\n<\/ul>\n<p>We take security seriously: <strong>your information is not currency<\/strong>.<\/p>\n<p><strong>VIII. Changes to This Notice<\/strong><\/p>\n<p>We reserve the right to update this policy to reflect changes in our practices or applicable law.<br \/>Modifications will be published on this page with the corresponding update date.<\/p>\n<p>We recommend reviewing this notice periodically.<br \/>Substantial changes will be notified via email to registered users.<\/p>\n<ol>\n<li><strong> Legal Framework<\/strong><\/li>\n<\/ol>\n<p>This notice is governed by Mexican law, specifically:<\/p>\n<ul>\n<li>The <strong>Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP)<\/strong><\/li>\n<li>Its <strong>Regulations<\/strong><\/li>\n<li>Guidelines issued by the <strong>INAI<\/strong> and other applicable regulations.<\/li>\n<\/ul>\n<ol>\n<li><strong> Contact<\/strong><\/li>\n<\/ol>\n<p>For any questions, clarifications, or to exercise your rights regarding the processing of your personal data:<\/p>\n<p><strong>VENTAS DIAGON, S.A. DE C.V.<\/strong><br \/><strong>Address<\/strong>: Avenida Chapultepec No. 480, Floor 9, Apt. 901, Colonia Roma Norte, Cuauht\u00e9moc, C.P. 06700, Mexico City.<br \/><strong>Email<\/strong>: contacto@compucorel.com<\/p>\n<p>By using our website and contracting our services, you <strong>accept the terms<\/strong> set forth in this <strong>Privacy Policy<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00a1Hola! En CompuCorel, sabemos que tu tiempo (y tus datos) valen oro.Por eso te lo decimos directo y sin vueltas: respetamos tu privacidad.Este aviso te explica qu\u00e9 informaci\u00f3n recopilamos, para qu\u00e9 la usamos y c\u00f3mo la protegemos, de forma clara y transparente, conforme a la Ley Federal de Protecci\u00f3n de Datos Personales en Posesi\u00f3n de [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/compucorel.com\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/compucorel.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/compucorel.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/compucorel.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/compucorel.com\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":3,"href":"https:\/\/compucorel.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":2967,"href":"https:\/\/compucorel.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/2967"}],"wp:attachment":[{"href":"https:\/\/compucorel.com\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}